Surviving Winter

The Surviving Winter campaign has been running since 2010, supporting elderly and vulnerable people keep warm and safe during the winter months.

About Surviving Winter

Over the last 11 years, we have distributed almost £600,000 to help more than 1,700 households living in fuel poverty through our Surviving Winter campaign. Thanks to the generosity of our donors, we have helped elderly and vulnerable people across Wiltshire and Swindon to stay safe and warm.

Sadly, this year our campaign is needed more than ever. The impact of the coronavirus and the lockdowns is having a profound effect on those most in need in our communities and forcing more elderly and vulnerable to make the harrowing choice between eating or heating their home.

Households in Wiltshire & Swindon live in fuel poverty
1 in 10
Households in Wiltshire and Swindon can't afford to heat their homes
People in Wiltshire die each year because they cannot heat their homes.

The need

Last year, research revealed more than 30,000 households in Wiltshire and Swindon live in fuel poverty, meaning they cannot afford to heat their home properly through the coldest months of the year.

NHS statistics show that that up to 400 people in Wiltshire and Swindon die each year simply because of cold homes. Most people who suffer premature winter-related death are over 65 and 75% of these deaths are due to the impact the cold has on respiratory and circulatory conditions.

This year the impact is likely to be worse, not just because of the virus itself, but because the lockdowns and restrictions mean many vulnerable people will be forced to stay at home, unable to visit family, friends, or voluntary groups to get a hot meal, warmth or company. 


Our partners

In response to this increased need, we are significantly extending our programme. Working with partners, including Age UK Wiltshire, Warm and Safe Wiltshire and Wiltshire and Swindon Citizens Advice, we have committed to reaching three times as many local people. Elderly and vulnerable people will receive tailored support, including energy grants, assistance with energy claims, boiler service or repairs, door-to-door hot meals, training to get online as well as activities to prevent them being lonely and isolated.

In order to deliver this much needed and ambitious programme, we need your help.

If you are in a position where you can donate all or part of your winter fuel payment, we can redirect it to where it is needed most, helping to support vulnerable local people through the dark days of winter and beyond. If you do not receive the winter fuel payment but would like to make a donation to the campaign, we will be hugely appreciative of any amount you feel able to give.

Thank you for your support.


Need support?

If you are over 65 or are vulnerable and in receipt of a means-tested benefit, you may be eligible for help. Our Surviving Winter partners may be able to offer fuel vouchers and boiler repairs or servicing, as well as a range of other help.

Individual must be in receipt of a means-tested benefit, living in Wiltshire be of state pensionable age or of working age with a disability or a long-term health condition which affects their ability to keep warm such as a respiratory condition, physical disability which effects mobility or cardiovascular disease.

In the first instance contact Warm and Safe Wiltshire on 0800 038 5722.